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How to Clear Browser Cache

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Below are steps to clear a browser's cache and cookies based on the browser. Please note that you will need to restart your browser after clearing its cache and cookies.

Microsoft Edge

  1. Open Microsoft Edge and select the three horizontal dots at the top right of the window.
  2. Select Settings at the bottom of the pop-out menu.
  3. On the left hand panel, click Privacy, search, and services. 
  4. Under Delete browsing data, select Choose what to clear.
  5. Choose All time in the Time Range drop-down menu.
  6. Select the checkboxes for Cookies and other site data and Cached images and files.
  7. Select Clear now.

Google Chrome

  1. Open Chrome and select the three vertical dots at the top right of the window.
  2. Select Delete browsing data.
  3. Select the Advanced tab at the top of the small window.
  4. Choose All time in the Time Range drop-down menu.
  5. Select the checkboxes for Cookies and other site data, Cached images and files, and Site settings.
  6. Select Delete data.

Firefox

  1. Open Firefox and select the three horizontal lines at the top right of the window.
  2. Select Settings.
  3. On the left hand panel, click Privacy & Security. 
  4. Under Cookies and Site Data, select Clear Data.
  5. Choose Everything in the When drop-down menu.
  6. Select Cookies and site data, Temporary cached files and pages, and Site settings.
  7. Select Clear.

Safari

  1. Click on the Safari menu in the top left hand corner next to the Apple symbol
  2. Select Settings...
  3. A new dialogue box will open. Select Privacy.
  4. Select Manage Website Data.
  5. Select Remove all.
  6. A new dialogue box will open. Select Remove Now.
  7. Wait a few moments, then click Done.

*Note: Removing the data may reduce tracking, but may also log you out of websites or change website behavior.

Be sure to restart your browser after clearing its cache and cookies.

If issues persist after clearing cache and cookies, please call the iTech Help Desk at 601.266.HELP (4357) for further assistance.

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Phone
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